If you think of any effective and thriving corporate culture, the most common theme is people throughout the organization are held accountable. Without accountability, personal "fiefdoms" arise and unity within the company suffers. Dominant personalities can advance their own agendas, often at the expense of the organization's vision . Without any sort of feedback loop to someone aside from from their direct report, managers can essentially run their departments as they see fit. Even if these people generate short-term results, such a schism in corporate culture quickly harbors discontented and disgruntled employees. Many companies face the baffling realization that the culture they worked so hard to build has all but disappeared, particularly after times of expansion or reorganization.
If you are experiencing an inordinate amount of turnover in your organization, it may very well be due to the existence of "fiefdoms". When a large number of employees leave a company, they take a part of the culture with them. It becomes a spiral- employees unhappy with weakening company values leave, further debilitating the culture. So how do you identify when "fiefdoms" are the root of your problem and how can you avoid them in the first place? The simplest, and most often effective, answer is to implement formal feedback structures. These processes should be uniform across all levels of management. The more consistent your evaluation system, the more likely accountability will become a bedrock of your company.
Implementing feedback procedures is only half the battle. Even if your organization does have an established feedback practice, it will only be successful if it reinforces the principle unique to you. We work with companies to create an action plan for instituting or refining formal feedback practices tailored to their specific needs. We design and administer feedback surveys that will enable the organization to more objectively evaluate the effectiveness of the leaders in the organization. Our ultimate goal is to help companies identify, build and maintain a culture that maximizes employee productivity and satisfaction.
If you would be interested in our assistance, please give one of our associates a call at, 877-326-8293 X 700